Enquete customer service - Audion Elektro

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U bevindt zich hier: Home1 / Enquete customer service

Name
Voornaam Achternaam
Email
Customer satisfaction survey questionnaire
Within the questionnaire, a Multi-dimensional scale with the answer options 1, 2, 3, 4, 5, 6 and 7 is used. The 1 stands for that you completely disagree with the posed statement, while the 7 indicates that you completely agree.
1. The materials related to the service look good.*
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*1 = completely disagree, 7 = completely agree
2. The employees of Audion look well cared for.*
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*1 = completely disagree, 7 = completely agree
3. The documents relating to the services (brochures, forms) of Audion look attractive and are correct.*
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*1 = completely disagree, 7 = completely agree
4. If Audion promises to do something before a certain time, that will happen.*
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*1 = completely disagree, 7 = completely agree
5. Audion shows genuine interest in solving problems when problems occur.*
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*1 = completely disagree, 7 = completely agree
6. Audion employees do well at the first time they do something.*
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*1 = completely disagree, 7 = completely agree
7. Audion believes it is important that there are no problems with the service.*
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*1 = completely disagree, 7 = completely agree
8. Audion employees indicate exactly when the service will be provided.*
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*1 = completely disagree, 7 = completely agree
9. Audion employees provide prompt service.*
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*1 = completely disagree, 7 = completely agree
10. Audion employees are always willing to help you.*
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*1 = completely disagree, 7 = completely agree
11. Audion employees are never too busy to respond to your requests.*
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*1 = completely disagree, 7 = completely agree
12. The behavior of Audion employees gives you confidence in the provided service.*
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*1 = completely disagree, 7 = completely agree
14. Audion employees are always polite to you.*
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*1 = completely disagree, 7 = completely agree
15. Audion employees have the knowledge required to answer your questions.*
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*1 = completely disagree, 7 = completely agree
16. You receive individual attention from Audion.*
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*1 = completely disagree, 7 = completely agree
17. The opening times of Audion are suitable for all customers.*
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*1 = completely disagree, 7 = completely agree
18. Audion employees give you personal attention.*
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*1 = completely disagree, 7 = completely agree
19. Audion is committed to your interest.*
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*1 = completely disagree, 7 = completely agree
20. Audion employees understand your specific needs.*
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*1 = completely disagree, 7 = completely agree
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Hogeweyselaan 235
1382 JL Weesp, The Netherlands
T: +31(0)294-491717
E: info@audion.com

Numéro de TVA: NL803873104B01
Chambre de commerce: 32057820

Plus de contact

Audion Elektro Ltd.
Unit 4, Centurion Way Business Park,
Alfreton Road, Derby
DE21 4AY, United Kingdom
T: (0)1332 404330
VAT 302127615
Company No 03856331

Audion Elektro B.V.
Hogeweyselaan 235
1382 JL Weesp, The Netherlands
T: +31(0)294-491717
E: info@audion.com

VAT: NL803873104B01
Trade reg. Hilversum: 32057820

Audion Elektro GmbH
Karl-Kisters-Straße 8
D-47533 Kleve, Germany
T:+49(0)2821-7330-0
office@audion.com

© Copyright - Audion Elektro B.V.

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